Resident Reviews

Have had issues with the refrigerator recently and a new replacement one was installed..⭐️⭐️⭐️⭐️⭐️

I really loved living here. The maintenance team was great and friendly. The office staff was always helpful. But now that we've moved out all of the courtesies are gone. I knew moving out that we would be billed for carpet replacement and that's fine, I understand. However, they billed us for the damage done to the blinds from the past resident. We recorded the damage on our move in sheet so when I called they were very apologetic and took those damages off. When I went to pay the bill it's still saying we owe on the blinds and all of the sudden I can't get in contact with anyone. I've called repeatedly, left voicemails, written emails, but nobody has gotten back to me. Very disappointing.

Living at Braxton Place Apartments was good overall — the apartments themselves were nice and the area was convenient. However, my experience with management after moving out was extremely frustrating. I had called and emailed multiple times over a few weeks trying to get clarification about move-out charges and had not received an answer or a call back til a month later. I eventually went ahead and paid the charges that same day after I finally got an answer from management— only to find out two weeks later that they had already sent me to collections for “nonpayment.” It made no sense, because I had already paid and had been trying to reach them multiple times beforehand. Once I received the collections letter, it took four more calls and an email before I finally got a call back. When I did get through, they confirmed that they had made an error and said they would dispute the charges with the debt company. Even when Tyler had promised to send a confirmation email later that day; It still took nearly a week after that to get any kind of email confirmation that the issue was being handled. The whole situation was incredibly frustrating. The apartments themselves are fine, but the lack of communication and poor management after move-out completely ruined the experience.

Quiet, clean, maintenance has been very professional and quick to address any small issues. I want to thank Mike for his great work! The best maintenance!

I might be a little biased, but our maintenance team here is outstanding. They are always so quick and always willing to lend a hand!!!

We LOVE Mike!!!! He is always so pleasant and makes sure to stay calm, as he knows my dog is very reactive. He always goes above and beyond!!!! We are very lucky to have him!

Staff, maintenance, location and amenities were awesome! My only complaint is having a neighbor that smoked so our apartment smelled terrible.

-The staff do nothing about people who are problems. There is a man who has been nothing but problems for everyone there for over 2 years and Braxton refuses to have him trespassed despite multiple altercations with other renters.
-My HVAC when out in January and July of 2025 the hottest and coldest months of the year. I was given a space heater in January. In June I was without my HVAC for over a month, I was given a wall unit that could not keep up with the heat. When I asked about being compensated for not having air in July I was offered 250$.
It’s not a terrible place to live but there are much cheaper much better apartment complex’s.

Maintenance mike does great work in a timely manner always reliable 💯

Maintenance man Mike got here bout 30 minutes after I put in the request.. He also did an amazing job