Resident Reviews

What a great community I live in! I had a few minor maintenance issues that needed some attention. Within hours of making a maintenance request, Michael was onsite and handled everything on my list! Thank you so much!

Today Chauncey the head maintenance technician came to my home to perform two items that I had requested be looked at through the maintenance portal and the office staff was wonderful to work with and told me it would likely be first of the week after the Thanksgiving holiday however Chauncey showed up on Wednesday the very next day and did an amazing job and was very proficient and knowledgeable and you can certainly tell he loves doing what he does for a living! Not only did he take care of the items I was concerned with but went above and beyond by changing my thermostat as well as replacing a tub drain that was faulty and several other small issues all while being very friendly and sharing his knowledge along the way. I am 100% satisfied and the service I received was beyond my expectations and sooner than I expected! Great job Chauncey! The staff at Braxton place really cares about their tenants and it shows. I hope all of the staff has a Happy Thanksgiving. Happy holidays from Steve in building 1919.

Mike came through fast and addressed all problems that I talked about with him real huge help !

Mike came to fix my dryer on a Saturday at 6pm within 15 minutes of calling. He had it done in just a couple minutes. Service doesn’t get much better than that!

Mike helped me out today with some maintenance, super fast response time and got our dryer working again ASAP!

The maintenance team here is one of the best around! Yesterday evening I put in a request for someone to help with one of our showers being clogged and Mike was here the very next day, fixed the problem, checked the other bathroom for any issues, and made sure we didn’t have any other problems we could think of before he left. We haven’t had to put in many maintenance requests since moving in, but we know the crew is both quick and efficient. You hear horror stories about other locations and I feel truly lucky that Mike and everyone at Braxton Place are so kind and attentive.

January 2024: Similar problem with the same sink drain pull. Ethan made a quick repair and I think we'll be done with that sink for good! Thanks again Ethan. April 2023: Ethan had to repair a broken sink drain pull and ended up having to replace the whole assembly under the sink since it was the 2nd (maybe 3rd) time it had occurred in 4 years. He had all the parts on hand and accomplished the job efficiently - thanks Ethan! February 2023: Charles was back after ordering a part to finish up work under my kitchen sink. It took a couple of trips to the workshop, but thanks to his hard work he accomplished the task and my problem is 90% resolved - I'm very pleased. October 23, 2022: I had to have the knob replaced on my dryer. It had to be ordered and fortunately it arrived a couple of days early. Charles did a quick, efficient job - thanks again! March 29, 2022: The bulbs in my kitchen ceiling globe light had to be replaced last week which entailed removing not only the globe but the surrounding base, of course, which I’m sure pulled down bits of the popcorn ceiling material. I was not home when the work was done, but when I returned there was not a speck of material on my floor or rug. I found out that Charles had done the work – great job, Charles! Thanks so much. I had blinds replaced in my living room window and the job was done while I was out and not able to remove the small Christmas decorations I had on the sill. John did his work neatly and the items were just as I had left them! Thank you so much. Happy New Year to a great Braxton Staff.

Mike on the maintenance team was very friendly and got done quickly with the repairs

Mike was prompt, courteous, professional and efficient. I appreciate his help in securing my home.

Mike did an amazing job performing the work that needed to be done. Always a pleasure dealing with him!!